Zero Touch Deployment

    Zero Touch Device Deployment, Globally

    Deploy 100% configured devices worldwide without unboxing a single laptop or writing imaging scripts. SSO and MDM-enrolled devices arrive ready, fully optimized, and customs-cleared on day one.

    Firstbase zero-touch deployment dashboard showing configured devices shipping worldwide

    Trusted by leading companies

    New RelicWeWorkAbnormal SecurityAnaplanSpotify

    For growing teams of 50 and global teams of 15,000

    Tax-optimized, duty-paid devices in 2-5 days

    Skip last-minute VAT bills and customs hold-ups with Firstbase-owned fulfillment infrastructure across 150+ countries.

    ISO27001-certified asset registry

    Physical device controls for PCI, GDPR, and SOC II compliance without spreadsheet tracking or manual inventory management.

    1.5X more laptops retrieved for reuse

    Automated return kits sent to employee doorsteps, UPS pickup scheduled, devices graded and re-inventoried without IT lifting a finger.

    The Firstbase edge

    Firstbase combines a SaaS platform with a physical operations engine — the only solution doing both. When traditional solutions hand you a shipping label and wish you luck, we own the entire chain from warehouse to doorstep.

    Join Us Now
    150+
    countries

    in our delivery radius

    (yes, even the tricky ones)

    70K+
    devices

    shipped last year

    (that's 142+ laptops finding homes daily)

    2-5
    day average

    delivery anywhere

    (“sometime next month” isn't an SLA)

    $100,000
    saved

    in shipping, 5K+ hours in labour

    (legally, of course)

    Your ROI Gain With Firstbase

    See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation.

    Calculate Now

    Metric

    Key performance areas impacting IT procurement speed, cost, and compliance

    Before Firstbase

    Traditional methods with delays, high costs, and limited control or visibility

    After Firstbase

    Optimized workflow with faster delivery, lower risk, and predictable global pricing

    Time spent on IT logistics
    500 IT hours/year on logistics
    One-click automation
    Device time to employee
    7-21 days deployment timeline
    2-5 days, duty-paid delivery
    Asset value recovered
    $800+ write-offs per returned device
    40% cost reduction through reuse
    IT hardware-related tickets
    Manual ticket floods for swaps
    50% reduction in IT tickets

    Source: ROI calculator based on 3× hiring growth and 200k global orders per year.

    The Hardware Workflow That Works Without You

    What happens when devices manage themselves? That's (pro)gressive IT.

    Save 500 IT Hours Per Year On Manual Logistics

    We handle your complex supply chain process — logistics, device setup, deployment, repairs, and replacements for your entire fleet. Our global operations engine takes care of vendor coordination across every brand, spec, and country. You procure the right tech at the right price. Equipment coordination wastes IT hours. Firstbase gives hours of labor back to your team.

    • 50% reduction in IT ticket volume
    • Automated equipment provisioning and tracking
    • IT teams freed up for strategic initiatives
    Save 500 IT Hours Per Year On Manual Logistics

    Cut Replacement Costs By 40% Through Reuse

    Procure globally, bill locally. Our decentralized contracting model allows invoicing in over 150+ countries with region-specific tax, duty, and customs optimization built in. Pay per device, usage, or asset — whatever fits your finance ops. Returned laptops become expensive write-offs. Firstbase extends lifecycles through systematic reuse until true end-of-life.

    • Ingest pre-existing backstock of laptops
    • Physical inventory management with repair capabilities
    • Hardware-as-a-Service maximizes asset value recovery
    Cut Replacement Costs By 40% Through Reuse

    Eliminate Unauthorized Purchases with a Virtual IT Closet

    Unapproved gear creates security gaps and budget overruns. Virtual IT Closet means 100% self-service.

    • Always-on ecommerce ordering from approved catalogs
    • Role-based hardware catalogs for precision ordering
    • Eliminates shadow IT employee expense methods
    Eliminate Unauthorized Purchases with a Virtual IT Closet

    Deploy Equipment Before Day One

    Equipment delays turn otherwise productive first days into waiting periods. Firstbase auto-syncs with JAMF, Kandji, Okta, and Workday, so new hires get equipped automatically.

    • Pre-built integrations with major MDM and IAM platforms
    • Automated user provisioning synced with HRIS systems
    • Right equipment + right access = productive day-one experience
    Deploy Equipment Before Day One
    4.5/5from 30+ customers

    What our customers are saying

    Two-Click Device Replacement and Recovery

    A zero-touch approach with Firstbase means literally two clicks to initiate return and replacement. Firstbase manages communication, pickups, data hold, and wipes — without any time expended by our IT team.

    Thomas Olsen

    IT Program Management, New Relic

    Thomas Olsen

    You Lose 6+ Hours Per Week With Manual Asset Deployment

    Imaging taking 1–2 hours per hire?

    One-click “Ship Zero-Touch” workflow handles procurement → Apple Business Manager (ABM) enrollment → MDM profile → shipping automatically.

    Take A Self-Serve Tour

    Customs delays ruining day-one starts?

    Firstbase-owned regional hubs with tax-optimized routes eliminate cross-border hold-ups.

    Check Global Fulfillment

    Offboarding delays risking data leaks?

    Automated retrieval with remote lock/wipe capabilities tracks every asset through final disposal.

    See Asset Security

    Drowning in swap and DOA tickets?

    Self-service portal tied to live inventory lets employees handle replacements without IT intervention.

    Empower Every Team Member

    Frequently Asked Questions

    Get started

    Get started with
    Firstbase today

    Remote and hybrid work aren't going anywhere. It's our mission to make it easier to manage the assets your distributed team needs—from onboarding through offboarding and every repair, replacement, and upgrade in between.

    Fill out the form and a member from our team will reach out by phone!

    Get a Live Demo

    By providing this information, you agree to receive email communications about Firstbase products and services. Your data will be processed in accordance with our Privacy Policy. You may opt out at any time.