Apple Business Partner — Authorized Reseller

    Simplify Apple Device Management, Anywhere

    • Zero-touch provisioning and retrieval for Apple.
    • Ship fully configured Apple devices directly to your distributed teams with no IT lift.
    • Designed for growing teams of 50 to 15,000.
    Firstbase product catalog showing Apple MacBook Pro configurations ready to order
    Our customers

    Trusted by IT leaders at the world's most innovative companies

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    Superhuman IT leader on how Firstbase helps scale across multiple locations

    One platform, full Apple device lifecycle

    Fully integrated with your preferred Apple MDM solution (Jamf, Kandji, etc.)

    White-glove onboarding experience with zero-touch provisioning via Apple Business Manager

    AppleCare for Enterprises where we support the program designed for enterprise level businesses

    Full lifecycle management: deploy, support, retrieve, and redeploy

    Real world device deployment and retrieval

    Automate your Apple device logistics with our services

    You can have us manage your Apple devices, manage ABM, bring your own inventory, or other ways to totally offload physical management of devices. IT has to get devices to the right people. Firstbase automates this, so hardware gets where it needs to go.

    MacBook Pro 14-inch and MacBook Air 15-inch shown front and back

    99%+ service level offering success rate

    Reliable support when you need it

    A dedicated onshore team to help with Apple logistics, procurement, and troubleshooting. Every customer gets a dedicated customer success manager who helps with setup, device orders, and any issues that come up.

    Firstbase support team connecting global remote employees

    From imaging, to repair, to ITAD, we can do it all

    IT doesn't have to manage Apple hardware anymore

    Stop spending time on ordering, tracking, and managing devices. Ordering new laptops, dealing with repairs, and keeping track of returns can take up a huge chunk of IT's time. We automate this for you.

    Firstbase asset management dashboard filtered to Apple devices

    Give your employees an ecommerce type of experience

    A better onboarding experience from day 1

    HR teams know that a great onboarding experience sets the tone for long-term retention. Firstbase ensures new hires (and existing employees) get the right gear without delays — while giving them self-service options to choose what they need.

    Employee self-service ordering experience with cart on a desktop display
    Testimonials

    See what customers say about Firstbase

    "Now that I only have one procurement specialist who's managing all of our equipment across the globe – which is, in essence, around 4000 laptops – it's very difficult for us to maintain the same level of success without having a managed partner like Firstbase helping us facilitate that."
    Thomas Olsen
    Thomas Olsen
    Manager, IT Program Management, New Relic
    Read the case study

    FAQs

    Frequently asked questions

    Get started

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    Firstbase today

    Remote and hybrid work aren't going anywhere. It's our mission to make it easier to manage the assets your distributed team needs—from onboarding through offboarding and every repair, replacement, and upgrade in between.

    Fill out the form and a member from our team will reach out by phone!

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