From Deployment To Disposal In A Single Dashboard
Automate asset discovery to disposition. With Firstbase, you monitor every serial number, reclaim missing hardware, and document compliance — all from a single dashboard. Eliminate ghost devices, cut write-offs, and stay audit-ready worldwide.
Trusted by leading companies
For growing teams of 50 and global teams of 15,000
Prepaid retrieval kits + courier pickups
Achieve 97% retrieval rates on offboarded laptops with prepaid return kits and automated courier pickups.
Live warranty and lifecycle tracking
Gain 1.8× clearer visibility into your entire fleet with live warranty, location, and lifecycle status across 150+ countries.
Automated global logistics
Slash IT workload by 500+ hours per 100 employees annually through automated logistics and retrieval flows.
The Firstbase edge
The only IT asset management platform with SLA-backed logistics and compliance in one place. Competitors can track devices or ship them, but none guarantee both global delivery SLAs and defensible audit trails from the same platform.
Join Us Nowin our delivery radius
(yes, even the tricky ones)
shipped last year
(that's 142+ laptops finding homes daily)
delivery anywhere
(“sometime next month” isn't an SLA)
in shipping, 5K+ hours in labour
(legally, of course)
Your ROI Gain With Firstbase
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation.
Calculate NowMetric
Key performance areas impacting IT procurement speed, cost, and compliance
Before Firstbase
30\u201340% of devices never retrieved after offboarding \u2192 costly write-offs
After Firstbase
97% retrieval rate with prepaid return kits and courier pickups
Source: ROI calculator based on 3× hiring growth and 200k global orders per year.
From Tickets to Takebacks, Sustainability to Spend Control, One Software Solves It All
ITAM Results That Your Finance, HR, And IT Teams Will Love
Cut the IT ticket queue in half through self-service and live support
Up to 60% of IT tickets are simple hardware swaps or accessory requests that burn hours of skilled time. With Firstbase, employees use a Virtual IT Closet to order replacements in seconds, while a 30-second live agent resolves urgent needs.
Make old devices pay you back with resale credits
Most companies recover just half their laptops when employees leave and pay disposal fees when laptops hit end-of-life. But with Firstbase, you get 97% retrieval in under 30 days. Retired devices are refurbished, remarketed, and issued as quarterly resale credits that offset future IT spend.
Generate audit-ready ESG and e-waste reports with verifiable data
E-waste reporting is a compliance burden under ESG scrutiny. Firstbase bakes sustainability into the lifecycle: every retired device is processed through certified recyclers, with CO₂ impact and downstream recycling automatically logged. Generate verifiable ESG reports in minutes.
Preserve capital with vendor-agnostic procurement without lock-in
Most ITAM solutions push you into a single vendor or financing model, leaving you boxed in. Firstbase is vendor-agnostic: you can lease on 36-month terms, buy it outright, or even send in your existing fleet. This flexibility preserves capital and gives you more options.
What our customers are saying
Global offboarding, done in clicks
“With Firstbase, we can onboard with quicker notice and in a very seamless fashion, globally. We're able to click a few buttons and ensure our machines are returned, inventoried, and reused with ease.”
Allie Winkleman
Director of Learning and Development, Thrive Global
Predictable IT Operations Start With Predictable Assets
Lost track of device warranties and refresh cycles?
Automate warranty alerts and lifecycle planning so replacements happen before downtime costs you productivity.
Explore Lifecycle ManagementBloating inventory drains budgets and fills storage rooms?
Automated thresholds and regional hubs keep stock lean, cutting excess hardware ordering by up to 30%.
Check Hardware InventoryManual shipping chaos slowing deployments?
Firstbase-owned warehouses deliver pre-configured devices globally in under a week, VAT-optimized and SLA-backed.
Explore Global FulfillmentEmployees waiting weeks for refresh cycles?
Firstbase syncs lifecycle rules with MDM data, so refreshes are triggered before downtime hits.
Plan Refresh CyclesFrequently Asked Questions
Get started with
Firstbase today
Remote and hybrid work aren't going anywhere. It's our mission to make it easier to manage the assets your distributed team needs—from onboarding through offboarding and every repair, replacement, and upgrade in between.
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