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    Building a Secure IT Infrastructure that Scales

    Scaling Global IT Operations: Lessons from DEFENSIVE NETWORKS & Firstbase

    July 9, 2025 1 min read

    Chris Herd (Firstbase CEO) and Ben Ferguson (Defensive CTO) dive into how leading IT organizations are navigating security in a remote and hybrid environment:

    • Common pain points in global device deployment and why traditional approaches fail
    • How to think about IT like a product: automating the unscalable tasks‍
    • Where security meets operational logistics — minimizing risk in hardware provisioning
    • A framework for evaluating device lifecycle vendors (what actually matters)
    • Q&A: audience asks about customs, employee onboarding experience, and asset return logistics

    Whether you’re scaling IT across continents or just refining your provisioning playbook, this session offers strategic and tactical insights from the front lines.

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